Privacy Policy

Last Updated: March 24, 2026

Hydroline Exterior Services (doing business as [Hydroline Exterior Services], operates this website and provides pressure washing, line striping, and related services. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, book services, or otherwise interact with us.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We may collect the following types of information:

Personal Information you provide directly:

Contact details: name, email address, phone number, mailing or service address.
Service-related information: details about your property, project scope, photos you upload, or preferences for pressure washing, line striping, or other services.
Payment information: billing details (processed securely through third-party payment processors—we do not store full credit card numbers).
Communications: messages, inquiries, or feedback submitted via contact forms, email, phone, or social media.

Automatically Collected Information:

Usage data: IP address, browser type, device information, pages visited, and time spent on our site.
Cookies and similar technologies: We use cookies, web beacons, or pixels to improve site functionality, analyze traffic, and remember your preferences.

Information from Third Parties:

We may receive limited information from review platforms, advertising networks, or business partners if you interact with our ads or reviews.

We do not knowingly collect personal information from children under 13.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide quotes for pressure washing or line striping services.
To schedule, perform, and manage the services you request.
To process payments and send invoices or receipts.
To improve our website, services, and customer experience (e.g., through analytics).
To send marketing communications, promotions, or newsletters (you can opt out at any time).
To comply with legal obligations, resolve disputes, or enforce our agreements.
For security purposes, fraud prevention, and to protect our rights.

3. How We Share Your Information

We do not sell your personal information. We may share it in these limited situations:

With service providers: Third-party vendors who help us operate our business (e.g., website hosting, email services, payment processors, scheduling tools, or analytics providers). These parties are contractually obligated to protect your data.
With business partners: For example, subcontractors who assist with large jobs (only the information necessary to complete the work).
For legal reasons: If required by law, court order, or government request, or to protect our rights, safety, or property.
In a business transfer: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

We may also use third-party analytics tools (such as Google Analytics) to understand how visitors use our site. These tools may collect anonymous data about your visits.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy, to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

Access: Request a copy of the information we hold about you.
Correction: Ask us to update inaccurate information.
Deletion: Request that we delete your information (subject to legal exceptions).
Opt-out: Unsubscribe from marketing emails (click the “unsubscribe” link in any email we send).
Do Not Sell/Share: If applicable under laws like the CCPA, you can opt out of any “sale” or “sharing” of your data for targeted advertising (we do not sell data, but you may have rights regarding sharing for ads).

To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe and may need to verify your identity.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., review platforms or social media). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will be revised. We encourage you to review this page periodically for any changes. Your continued use of our website or services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.